*Important information: Colors can differ slightly between your computer monitor and the finish product – as every computer monitors shows colors slightly different.
· Where can I buy your products?
Currently, our products are available for purchase in our Etsy Shops, as well as here on our site.
· What if I don’t have an Etsy account?
You can sign up for one for an Etsy account here for free. If you do not wish to sign up for an Etsy account, you can purchase directly from our website!
· Payment Methods Accepted:
Payment is accepted via Paypal and all major credit cards.
· Order Processing Time:
This depends on what your order was for, and also will depend on the shipping method you choose upon checkout. iPhone Cases, iPads Cases, Lucite Trays, and Melamine Plates are shipped with 2-3 weeks. Party Printables are usually emailed within 3-4 days.
Due to the custom nature of the products we generally do not offer returns on personalized products. Please make sure to choose your products carefully, and thoroughly proofread the details of your order.
· Defective Products
Defective products are reviewed case by case. If you received a product that is damaged or defective, please contact us immediately.
· Order Cancellations
Cancellations for custom orders will be accepted within 24 hours of purchase. Please email us directly at firstname.lastname@example.org. Any requests for cancellations after that 24 hour period will be considered on an individual basis.
· Sales Tax
Order placed within the state of Michigan are subject to 6% sales tax.
· Ship International
Currently, we are only shipping our products inside the United States.
iPhone Cases, iPad Cases, Lucite Trays, and Melamine Plates:
· I placed an order.. what happens next?
Please allow 2-3 weeks for us to create your personalized order and have it delivered to you – within the USA..
· Can the colors be customization?
Sure can! Contact us before ordering to ensure we are able to accomodate your request. Additional charges may apply.
· What is a Printable?
A printable is a digital file that is emailed to you. When you purchase one of our designs, you will receive a digital PDF or JPG file via email, which can be printed at home or taken to a print shop. No physical items will be shipped to you from us.
· Can you print and/or assemble my order for me?
Yes! please contact us for inquiries on our printing services.
· I placed an order from your Etsy, what happens next?
Once you place your order and payment has been received, we will begin working on your design as soon as possible. Once we have finished your order, we will email you a PDF file within 4 business days.
· How long will it take to receive my order?
Due to the volume of orders we receive, it is usually around 4 business days. (However, Holiday items are usually sent within 48 hours.)
· Can I get my order sooner? (Rush Order)
Email us with your specific needs and we will see what we can do. There is fee for all rush orders, depending on our availability and how soon you need the order. Rush ordering is only available on our existing designs, not custom orders.
· Am I able to customize or edit your designs that I purchase myself?
No, our files are NOT editable, and all of our designs are copyrighted. Permission to use the design your purchased is granted from Make Life Cute LLC, to the original BUYER for PERSONAL use only. Commercial use, file sharing, and reselling the design is NOT permitted.